Privacy Policy

Controller

DolceVita Discoveries is the data controller for marketplace operations. Registered address: Viale Vaticano, Roma, Italy 00100. Email: [email protected]. Phone: +39 347 778 3489.

Data we collect

• Account and contact details (name, email, phone).
• Booking details (dates, listing, quantities) required to process a booking.
• Payment metadata and transaction identifiers from payment processors.
• Optional analytics data if you consent to cookies.

Legal bases

• Contract: to provide the marketplace services you request.
• Legal obligation: accounting and tax compliance.
• Legitimate interests: service security, fraud prevention, and service improvement.
• Consent: analytics cookies and marketing communications where applicable.

How we use data

• To process bookings and share required details with the independent provider.
• To deliver confirmations, vouchers, and account communications.
• To provide support and resolve issues.

Sharing

We share data with independent providers to fulfill your booking and with payment processors for payment handling. We do not sell personal data.

International transfers

Where providers or processors are located outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses.

Retention

Booking and payment records are retained as required by law. Other data is kept only as long as necessary for the purposes described.

Your rights

You may request access, rectification, deletion, restriction, objection, and data portability. You may also withdraw consent for cookies at any time.

Contact

For privacy requests, email [email protected]. You may also lodge a complaint with your local supervisory authority.